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How to Set up BigPond Mail on Your Mac

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How to Set up BigPond Mail on Your Mac


Email communication is an important part of our lives. We send and receive emails on a daily basis. In fact, we get a lot of information through our mail messages. Every professional person or business people uses some or the other webmail system for their work. BigPond webmail system is quite popular among people.

Every time, you can’t open your desktop to access your webmail accounts. So, it is necessary to set up an application on various devices that you use. Many of the people use Mac (OS X 10.5 to 10.10 and above). You should have your login credentials and rest you can set it up easily.

You may come across some data charges when you setup and make use of your Telstra Mail account.

Automatic set-up in Telstra Mail

To add your email address to your MacMail:

  • Visit the Apple Menu and choose Mail, then choose Preferences.
  • Find the ‘Accounts’ tab, choose the + symbol.
  • Fill in your name, your BigPond e-mail address and password, and choose sign in.
  • Choose ‘Done’ and your respective account should be successfully added.
  • If an automatic set-up doesn’t work, you can go for the manual set-up.

How to do the manual set-up

You are supposed to use the given settings:

Manual configuration settings

  • Accounts type – IMAP
  • Incoming e-mail server – imap.telstra.com
  • Outgoing (SMTP) email server – smtp.telstra.com
  • Choose ‘Continue’.
  • Incoming mail security
    1. Utilize Secure Sockets Layer (SSL) –Ticked
    2. Authentication – Password
  • Outgoing Mail Server
    1. Utilize Secure Sockets Layer (SSL) – Ticked
    2. Authentication – Password
  • Account Summary
    1. Take account online: Ticked
  • Choose ‘create’. Finally, your new account will be created.

Learn the steps to Set up BigPond mail on your phone or tablet

How to contact BigPond Customer Service

In case, you get stuck somewhere with some point as mentioned above, you can come to consult with our expert technicians for guidance. You can get in touch via our toll-free number or online chat process. We are available 24x7 to help you.